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PRIVACY
POLICY

Last updated: August 15, 2026

This Privacy Policy explains how Airfluence.ai (“Airfluence”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you use our mobile application and website (together, the “Services”). By using the Services, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

  • Account & identity data. When you register or sign in — including via Apple, Google, or Instagram — we receive your name, email address, profile photo, and the account identifier provided by that sign-in method. Authentication is handled by Supabase.
  • Profile & content you provide. Brand or influencer profile details, campaign briefs, messages you send in chat, and images, video, or other media you upload.
  • Connected social accounts. If you link an Instagram account, we access basic profile information and content metadata through Meta’s authorized APIs, solely to verify your account and power collaboration features. We do not post on your behalf without your action.
  • Device & technical data. Device identifiers, push-notification tokens, app version, language, and diagnostic or usage logs needed to operate and secure the Services.

2. How We Use Your Information

  • Provide, maintain, and improve the Services and core features.
  • Match brands and influencers and facilitate campaigns and messaging.
  • Send transactional and push notifications you’ve enabled.
  • Verify accounts, prevent fraud and abuse, and keep the platform secure.
  • Comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We share it only as needed with:

  • Service providers that operate the platform on our behalf — for example, Supabase (authentication, database, and storage hosting) and push-notification delivery services (Expo, Apple Push Notification service, and Firebase Cloud Messaging).
  • Meta / Instagram, when you choose to connect a social account, in accordance with Meta’s platform terms.
  • Other users, limited to the profile and content you choose to share as part of a collaboration.
  • Legal & safety recipients, where required by law or to protect the rights and safety of our users and platform.
  • A successor entity in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal information only for as long as it is needed for the purpose for which it was collected or to meet a legal obligation. When you delete your account, we permanently remove your sign-in identity, active sessions, profile, ordinary messages, uploads, social-account credentials, device tokens, preferences, and other operational account data.

We retain a limited, access-restricted and pseudonymous record of completed transactions, agreed campaign terms, payment amounts and status, contract changes and responses, delivery and review outcomes, and the account-deletion receipt for up to seven years. Where Chinese platform record-keeping rules apply, minimum identity-review and transaction records may be retained for at least three years. Security logs may be retained for at least six months where required. A specific dispute, court order, or legal hold may require the relevant records to be kept longer; the hold applies only to the records needed for that matter.

Retained evidence does not include social access tokens, raw verification screenshots, ordinary chat text, or uploaded media unless that exact record is subject to a specific legal hold. When a retention period or legal hold ends, we delete or de-identify the record.

5. Your Rights & Choices

  • Access, correct, or update your profile information in the app.
  • Delete your account at any time from within the app, which removes your personal data as described above.
  • Disable push notifications in your device settings.
  • Disconnect a linked social account at any time.
  • Request a copy or deletion of your data by emailing us at hello@airfluence.ai. Depending on your location, you may have additional rights under laws such as the GDPR or CCPA.

6. Data Security

We use industry-standard technical and organizational measures — including encryption in transit and access controls — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International Data Transfers

We operate from Sydney and Shenzhen and may process your information in countries other than where you live. Where required, we use appropriate safeguards for such cross-border transfers.

8. Children’s Privacy

The Services are not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the “Last updated” date above and, where appropriate, notify you in the app. Your continued use of the Services after changes take effect constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at hello@airfluence.ai — Airfluence.ai, Sydney|Shenzhen.